Privacy Notice
Effective 2026-10-13
Grand Rapids Epoxy Flooring Pros ("we", "us") runs grandrapidsepoxyflooringpros.com. This page describes what information we receive through the site and what we do with it.
What you share with us
- Information you give us: name, phone, email, ZIP code, the service you need and any message you write.
- Call information when you phone us: your number, call time and length, and where enabled a recording and transcript.
- Basic technical data: the page you were on, the referring source, browser type and IP address.
What we do with it
- Replying to you and arranging an estimate or service visit
- Completing the work you ask for
- Keeping out spam and fraudulent submissions
- Understanding which pages lead to requests
When information is shared
We pass information along only when it is needed to run the site, take calls and complete your job. That means our form, phone and scheduling providers and the technicians who carry out the work. Your personal information is not sold.
Storage and security
Information is retained only while it serves the uses described here. We protect it with reasonable security measures, but no method of sending or storing data is perfectly secure.
Your options
Call (616) 779-7733 or use the contact form on this site if you want a copy of the information we hold about you, a correction, or deletion.
Calls, texts and email
Asking for an estimate means we may follow up by call, text or email about it. Standard message and data rates can apply. Text STOP to opt out of text messages.
Changes
We may update this policy and will change the date above when we do.
Children
We do not aim this site at children under 13 and do not knowingly gather information from them.